Frequently Asked Questions

Everything you need to know about shopping with EMMIOL.

How long does shipping take?

Standard shipping typically takes 7-15 business days, while express shipping takes 3-7 business days depending on your location. Please note that processing time takes an additional 3-5 days.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey directly on our website.

How do I choose the right size?

Each product page features a detailed size chart. We recommend measuring yourself and comparing your dimensions to our guide, as sizing may vary between different styles and fits.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay.

Do you ship internationally?

Yes, EMMIOL ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.